The privacy of your data is a big deal to us. In this policy, we lay out: what data we collect and why; how your data is handled; and your rights to your data. We promise we never sell your data: never have, never will.
What we collect and why
Our guiding principle is to collect only what we need. Here’s what that means in practice:
We anonymize your IP address in logs and web analytics data.
When you browse our website, your browser automatically shares certain information such as which operating system and browser version you are using. We track that information, along with the pages you are visiting, page load timing, and which website referred you to analyze, improve, and optimize our website.
When you write with a question or to ask for help, we keep that correspondence, including the email address, so that we have a history of past correspondences to reference if you reach out in the future.
Information we do not collect
We don’t collect any characteristics of protected classifications including age, race, gender, religion, sexual orientation, gender identity, gender expression, or physical and mental abilities or disabilities. We also do not collect any biometric data.
When we access or share your information
Our default practice is to not access your information. The only times we’ll ever access or share your info are:
To provide products or services you’ve requested.
We do use some third-party services to run our website and only to the extent necessary process some or all of your personal information via these third parties.
|DigitalOcean||Cloud Infrastructure||UK and EU|
|New Relic||Application performance analytics||USA|
The website and all data infrastructure are located in the UK and the EU.
How we secure your data
All data is encrypted via SSL/TLS when transmitted from our servers to your browser.
Adapted from the Basecamp open-source policies / CC BY 4.0.